Had you asked me two years ago I would never have imagined I was going to end up the happy owner of a new Fairline 78. We were first time visitors to the London Boat show in January 2012. At the show we surprised ourselves by more or less agreeing to the purchase of a one year old Fairline 65 which Boats.co.uk was promoting. At a subsequent visit in February 2012 to Mallorca with James Barke and Tom Richardson coming to the island to help us finalize things, we found out that the 65 would be too small for our needs. We quietly explored the purchase of a 4 year 78 which also came with a berth. Upon our return I informed Boats.co.uk about our decision to not go ahead with the 65 but rather we would be buying a used 78. The reaction from Boats.co.uk was entirely professional and courteous. They fully understood, making this decision, it being our first boat etc was difficult and complex. No worries, but, why not sleep on it, they asked. We did and a few days later they introduced us to the idea of buying a new one that they had in stock. They offered a test drive. Well, if they were paying the fuel, why not? So we trekked up to Wallasea Island and had a marvellous hour on the boat. We were introduced to the entire service set up Boats.co.uk has, the after care, and the warranty program. Frankly we were blown away. The delivery to Mallorca, the support functions, everything has been absolutely brilliant. We chose a Fairline 78 because it is well tested and proven ad we did not want to experiment. So far so good. What is perhaps much more important is that the boat will be working and that any problems can be fixed quickly and efficiently. That is what we have been getting and I am confident we will continue to get from Boats.co.uk.